Hi,im on zinnervale and im moving from there to another new server,i will get partially refunded the founder pack,but what about Power Pass,i used 1 on Zinnervale,when i go to the new server will i be able after completing Ealyn Quest to get 2 power pass? @Roxx
I got a reply form customer support I’ll post it below
With the recent changes in some servers on NA east being locked, half of my guild was planning on starting today through the free to play option. I have a few questions that I would like answers to that have not been addressed…
- Are the current locked servers going to stay what way permanently?
- For the people who have used one or both of their power passes, and are willing to leave the server can those be refunded to be used on the new server?
- Is there or will there be a transfer functionality added to the game in the near future?
- The twitch drop items that were already claimed to include the founders packs will those be able to be transferred if we do end up switching servers?
AGS support reply below
Only after evaluation the stability and population of the servers will the dev team decide if
The servers will remain locked or not or if there will be any transfer functionality
All in game content is non refundable so it will not be able to be refunded to use on new server.
Your twitch drops will be locked to the character it was claimed on and will not be transferred to another server
However the game allows you to create up to 6 characters that can all be on different servers
I hope this answers all your questions,
Happy gaming
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Best regards,
Deeb
The gist is no it won’t be refunded
But they didnt say if the power pass is 2 per region or 2 per server,and that needs clarification,cause it shouldnt be 2 per region it should be 2 per server