Powerpass Bug never received

-What SERVER did you experience your issue on:​ UNA
-What is your CHARACTER name in Lost Ark: Clumz
-What REGION are you in: US East
-Describe the issue you are experiencing: After completing the quest Ealyn’s Quest, I never received a powerpass.
-Please include a SCREENSHOT or VIDEO of the issue that you have experienced:

[Https://forums.playlostark.com/t/lost-ark-launch-update-compensation/78904 - #53 by Roxx]