Powerpass not compensated SA

I’m from the SA server and I’m upset because the power pass compensations haven’t arrived for me, and I agree from the 23rd of July to the day that the powerpass was disabled

Hey there @Ninesveh, welcome to the Lost Ark forums!

In regards to the “Punika Growth Support pack” specifically, this will be delivered to your Universal Storage eventually if you were one of the players that:

1- Completed a quest to earn a free Power Pass (Ealyn’s Gift or Berver’s Friend) between July 23rd and when free Power Passes were re-enabled.

2- Have an unused free Power Pass and actively logged in between July 23rd and when free Power Passes were re-enabled.

More details here: Update to Disabled Powerpasses.

If still not showing for you, please wait for 48 hours and check with the above criteria again. Even after that you are not able to see it then kindly reach out to us again and we will help you further.

If anything else, let me know. Stay safe!