Prime Gaming Rewards missing

Hi Lostark Team,

i claimed prime gaming rewards but did not receive it for almost 2-4 days.
what can i do to make sure it gets claimed properly?

Hi there, ReshA

Sorry to hear you haven’t gotten your prime loot :confused: .

Please contact our customer support team here:

Go here Twitch Drops | Lost Ark - Free to Play MMO Action RPG and click on Activate. This is what i did to get my drops.

This may also work! :+1: If it does not, then feel free to contact customer support.

ok thanks will let u know again if works, just clicked the activate button, tho that seems to be twitch drops not really the prime gaming

hey for update. this method fixed :slight_smile: thanks so much