Problem with rewards claimed from mail

Hello this morning right after i was doing my daily chaos on the striker game reset and i was able to claim Daily Login Rewards and Weekly Unas… Problem is: i was not paying attention and i forgot i had the bags full and somehow i can’t get to see the rewards i claimed anywhere… Does that mean that i lost them?

Hello @Sylarias,

Thank you for taking the time to reach out to us, I’m so sorry to hear that your rewards are missing.

If your inventory was full when you claimed the items the system should have given a warning telling you the items could not be claimed at the moment, please check your messages, the message for you to claim the rewards should still be there. If you don’t have the message to claim the items, please do this:

  1. Close Lost Ark completely
  2. Close Steam
  3. Run Steam as administrator
  4. Check the game files on Steam
  5. Open Lost Ark.
  6. Check inventory and messages

If after doing this the issue persists, please contact live support to further investigate what happened with your items.

See you in Arkesia! :mage: