Problems Terpeion mount

Hi, I have been playing the game for a few days and should be able to claim the Terpeion mount chest but I have not received it in my chest yet. Is this normal?

Hello @Zenria ! Hope you are doing great today! :mage:

Welcome and thank you for posting into our forums!:sparkles:

Allow me to ask, which items did you received with the celebration gift?

Hope to hear from you soon! :smiley: