Product Inventory Items Missing


I have characters on EU servers Slen and Zinnerdale. My characters on Zinnerdale can see the marketplace, along with all 10 items currently in my product inventory. However, my characters on Slen cannot see anything in the product inventory and the store keeps saying it is under maintenance.

Can you let me know what the likely cause of this error is and when it might be resolved? Given the discrepancy between servers, I’m assuming the problem is server side rather than anything to do with my machine/client. I tried verifying my local files, but this has made no difference.



Welcome to the forum.
I apologize you were having this issue.

Please confirm if this error still occurs or not.
If you have any other problems, feel free to contact us via chat or phone.
Let me share with you the different types of contact with customer service, which will help you get faster assistance in case you need it.
In case your question is not in the categories
you can select the option: “Something else”, to choose Live Chat.

Have a nice week and take care !

:crystal_ball: (∩◕‿◕)⊃ ━ :sparkles:

☽ 𖤍 ☾