Product Inventory Not Appearing? everything is messy

I saw a recent post a the Auras missing i am having a similar issue with the Product Inventory not showing despite it saying it has the rewards there.
For me the product inventory shows for my characters in Thirain, showing me that i have 7 spaces of rewards , however when i want to open it up on Inaana it says it has the 7 spaces but not shows up, saying there is nothing to claim.
Is anyone else having a similar issue to this and is there a way to sort it out?

Hope the AGS & Smilegate start sorting it all out along with the matchmaking issues and etc, I really i want to enjoy this game but atm it just feels difficult.

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i have basicly the same problem only its NA west and EU central servers but it says its emty on europe’s server