QoL with game launch and disconnecting issues

Hi,

1 - Is it possible to make the game launch faster please ? i have no idea why it always takes about 3 minutes for the game to start up.
2 - Could be server issue or ISP issue, we all do get some disconnect errors from time to time. It would be literally game changing if you could just make it so it doesn’t force you to quit the game completely (which means you have to relaunch it which of course takes ages to actually start as mentioned above in point 1 ) but instead, for example, disconnects you out to the server list so you can relog in quick. And let’s be honest, it is really annoying especially when this can lead to lost loot and available entries to raids, chaos dungeons … etc if these random errors do occur near the end of these instances.

So i’m really surprised why no one is talking about this issue or why it hasn’t been solved yet, thought why not make my own post about it so maybe they will finally try to address this.
Hopefully this gets pushed up enough for it to get their attention, Thank you for your time :stuck_out_tongue:

P.S: Yes I’m running on a good PC with fast ssd, and yes multiple people i’ve known in my journey in the game do experience the same problem and i’m sure many if not all steam users do as well.

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Because of Easy anti-cheat

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That is true but almost all games nowadays use Easy anti-cheat, and none of them take as long as lost ark does, they usually start in less than 15 seconds.

Very few use Easy anti-cheat nowadays. And it being a UE3 game, doesn’t help either, no matter how good your pc is.

You can check Easy’s website and see their partners, not just games, whole multiple game companies, and most of them are online too. True though it could be that they didn’t optimize UE3 well enough.

Hello @Cloz

The game usually takes this much time to start up, we thank you for your patience and cooperation.
I will surely send this feedback to the concern department and inform them about the boot time.

Till then these troubleshooting steps may help in running the game faster on your pc :

Close Lost Ark completely
Restart your home network.
If possible, try changing your network from a wireless to a wired connection.
Force stop Steam
Run Steam as administrator
Verify game files Steam Support :: Verify Integrity of Game Files 27
Check that your antivirus services are all running on your computer.
Re-launch Lost Ark

Best of luck wih the game

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Hey ! Thank you for your reply o/

Do note that the launch time of the game isn’t really the problem, disconnecting errors that ā€œFORCEā€ you to quit the game completely ARE the real problem here. So making these errors NOT force you to quit the game but instead, just log you out to the server list for example, so it’s faster to relog back in, i think this is the solution, so please don’t forget to send feedback about this important point.
Now here’s some troubleshooting i’ve done it might help distinguish the problem :

The Game takes about 2:40~ seconds to start up so around 3 minutes till you are in the server list. I tested multiple times with my network, admin status, compatibility options, swapping partitions, trying DX9 instead, verifying files … etc And multiple people are having the same problem / time as well. Now i believe it’s an engine problem (UE3) since the Easy Anti-Cheat instance finishes in just 30 seconds ~ then the game instance starts loading up, since you can see the memory usage of the instance piling up in Task Manager, when it reaches around 3500~ MB, the game starts up. And for it to reach 3500~ + is what takes about 2 minutes. So i think it is actually an engine problem which to be fair we have to acknowledge that it is a 10-year + game. It is probably impossible to fix this issue unless upgrading to a new engine, but as i said above, i don’t mind waiting 3 minutes for the game to start, this isn’t the problem. The real problem is when the random errors force you to quit the game completely so you have to deal with long time game start up, which is really frustrating when it happens in raids, chaos dungeons, timed / entry events … etc

Anyways i hope i made it clear enough and hopefully it helps you out in making a solution for this annoying cycle. Thank you for your support and efforts o/

It’s because game runs on UE3, they would have to rewrite whole game, so the long loading time stays, I am afraid.

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Yeah true that’s what i figured out, check troubleshooting part in my last reply, it’s not really the anti cheat.

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Yeah, I typed my reply and then went to read yours and it was exactly what I wanted to write :sweat_smile:

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Yeah well I just hope they find a way to make those errors only log you out to the server list instead of forcing you to quit the game and relaunch. :confused: