Queue moving VERY slowly today

Today the queue is barely moving in NA West. Normally I log on and see the number tick down by a hundred or two every minute or so. Today I have been on for half an hour and it hasn’t even moved by 100. At this rate it will be 24 hours before I get in.
What happened?

And really, why is there even a queue at 4:30 am server time.

Devs are crickets. Not sure it is devs with the issue may be the infrastructure staff, maybe both