Ok, this is unacceptable. We all paid to get a head start among the other bonuses of founders packs.
A head start isnt a 2 hours playtime within 3 days.
Your answers are like a well placed answer from a government in order to cover its mistakes by pushing people find solutions. No, i dont want to go on a low queue server, i want to play with my friends. No, I dont want to wait 2 hours to login the game.
It’s your mistake, your responsibility to solve it, and solve it NOW. I dont care how hard is it to find solution, its not my problem. I dont want to hear that you are trying to find a solution or that you are working hard for it. NOT MY PROBLEM.
You have to solve this now and stop making dissatisfied customers.