Queues are horrendous - haven't played once yet

As title. What is the use of releasing a game when players can’t play it? Every server (EU) has a queue 100% of the time and so I can’t even create a character. Some of us have families, work and other comittments that mean we’re not able to sit at the computer 24/7 waiting for a counter to slowly disappear.

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Three days now and I haven’t been able to play a single minute. Just non-stop, constant queuing. How can a launch be so messed up?

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