The new region doesnt provide a solution for Founders, because the royal crystal currency is locked on the region you created you first character on. You didnt even have to redeem the platinum pack for those.
So if I would switch to this new region, i would lose 7000 crystals/70€.
I think they opened up the servers because people couldn’t play together. Part of the guild managed to get on the server, then they closed the server and the rest couldn’t join.
Or you want to play on a turkish (sic) server and it’s closed, now you need to create an account on a romanian server and annoy them instead.
As most people will quit within a month the queues will get better with time, but not being able to play with your friends (or countrymen) at all is a big thing. So in the end we have massive queues instead of closed servers.
What I find strange is that all the american servers are green, it doesn’t seem like anyone is playing this game in the US. Maybe they could donate some of the servers to the EU region 
The new region doesnt provide a solution for Founders
It doesn’t solve the capacity of existing servers, but it does allow them to ‘lock’ the servers and prevent more players from joining these servers until the active player population goes down to more suitable levels.
As I understand it, they cannot add more servers to the current EU region right now as there are singular region wide servers that can’t scale further?
So if I would switch to this new region, i would lose 7000 crystals/70€.
They might move some of the servers from the current region to the new region, so you might end up on it regardless.
What I find strange is that all the american servers are green, it doesn’t seem like anyone is playing this game in the US. Maybe they could donate some of the servers to the EU region
As I understand the issue, they have the maximum amount of servers a single region can have currently in the EU. If you check the news, they are going to introduce a second European region so they can add more servers.
You’re home at 3:30pm? How cool is that, most of us come back from work at 19:00
You’re home at 3:30pm? How cool is that, most of us come back from work at 19:00
I’m home sick today, talking on forums because I’m feeling too ill to handle the motion of graphics in the game right now. Distracting enough to not think about being sick.
I believe amazon to be completely incompetent, not only as developers but also publishers, new world was a dumpster fire of a game and the launch issues were unforgiveable. Now they have decided to bring that same incompetence to a fantastic and successful game, this defaces Smilegate as it is not their fault that amazon are truly incompetent and cheap and obviously do not understand the market they are in when it comes to mmorpg and online video games.
The fact EU is having this sorts of issues is once again unforgiveable, but atleast you can play on your region and are treated as first class customers, meanwhile players on OCE/ SEA are FORCED to play with 200+ms therefor making the game almost unplayable. You cannot play deadeye/gunslinger currently if you live in oce/sea because the weapon swap rubberbands and lags horribly, there is bosses with unavoidable mechanics to oce players because of the tick rate, we as OCE players are beign treated as second class customers meanwhile EU is being vastly underestimated and suffering also. Amazon have ruined their own game with a terrible launch and an awful response, and are now ruining another game. We need answers, we want help, and we demand proper service as paying customers!
Keep hammering them until they finally acknowledge us as people and not just wallets!
Now they have decided to bring that same incompetence to a fantastic and successful game, this defaces Smilegate as it is not their fault that amazon are truly incompetent and cheap and obviously do not understand the market they are in when it comes to mmorpg and online video games.
It was my understanding they had many of these problems with their release in Korea too, so much so, the game got meme’d on with seagalls as people were stuck in the launch screen for ages dealnig with queues. This makes it hard to discern where the issues originated from.
The fact EU is having this sorts of issues is once again unforgiveable, but atleast you can play on your region and are treated as first class customers, meanwhile players on OCE/ SEA are FORCED to play with 200+ms therefor making the game almost unplayable.
Based on previous posts here by staff I saw a few days ago, while Amazon are turning a blind eye to allowing oceanic and SEA players on their services, they’re technically not licensed to service those areas and so they’re not allowed to operate the game in those regions (servers).
Amazon have ruined their own game with a terrible launch and an awful response, and are now ruining another game.
I mean, as far as issues go… This isn’t even as bad as FFXIV’s end walker issues with queues. And not only that, they’ve peaked as the second most players playing at the same time ever on Steam, replacing CSGO on Steam while keeping the queues where they are – that’s pretty impressive considering.
Keep hammering them until they finally acknowledge us as people and not just wallets!
Considering they added servers, locked old servers to keep queues down, gave new benefits out to people that migrate, maxed out servers in a region, unlocked servers, now adding a new region, did a news post and everything – How is that not acknowledging?
Perhaps you need to be more explicit about what exactly you’re asking for?
17k queue time now on Kadan. Almost the game is one week launched for the people purchasing it has not moved to the better to be honest.
Well im glad you are happy with the service you are being provided.
Well im glad you are happy with the service you are being provided.
I’m just looking at this from a balanced point of view. I do want to know though, what explicitly are you asking them to do?
Cant even queue again…wow
I’m on Procyon and the only time I had a queue was yesterday. All other days were fine.
The reason why joined that server was specifically because I saw literally everyone joining Kadan, as if that’s the only server out there. It literally took me 10 minutes of my time to find the spreadsheets and see where people would be flocking.
I am asking them to release OCE/SEA servers because playing with 230ms (the lowest i can possibly get from western australia) is not an enjoyable experience as a paying customer,
please take a look at this
I am asking them to release OCE/SEA servers because playing with 230ms (the lowest i can possibly get from western australia) is not an enjoyable experience as a paying customer,
I think you should make a dedicated thread for that; I will say though, it may need to be a different publisher than Amazon because right now, apparently Amazon doesn’t have licensing for those regions.
Please take a look at the the thread i just posted, how can amazon not have licensing for these regions when New World has dedicated Oceanic servers?
how can amazon not have licensing for these regions when New World has dedicated Oceanic servers?
Because Amazon owns the New World intellectual property, but they do not own the Lost Ark intellectual property, they just have a license to publish it in specific regions. The license would forbid operating services in other regions. I believe the actual IP holder is Smilegate.
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happy winter holydays in germany 
go outside build a snowman…oh wait… :-/
The regional pop of EU Central is capped, as was pointed out in Roxx’s post.
NA also seem to dislike Korean and F2P/P2W more than EU does. Also I am guessing EU has a lot of VPN people logging into it from Russia, Mid-East “illegally”, so to speak, driving up the numbers.
Oh? You don’t think it has anything to do with the fact that Smilegate created a game that does not easily scale? And that this is likely a key reason why it took them so long to even try to roll out the game in a massive market like the West?