Racism going unpunished on Wei

Have been on Wei since day 0 (before launch) and I tend to find people being extremely offensive and having racist conversations in Area chat but seem to be avoiding any GM punishments or being caught on filters. I complained in game and got muted twice?! I didn’t say any offensive words so a GM manually muted me whilst the racism carried on unchecked. I have no problem with multi language servers but I do have problems with groups skirting the rules and getting away with it. I’m not speaking about ppl saying “This is a (insert country) server”, I mean frequent n word uses, discussions of racial superiority going on for 30 mins plus and awful usernames getting through unchecked. If anyone else has experienced this on their servers please reply below as this is unacceptable and cannot carry on.