Hello,
I got locked out from Brel Gate 6 since i did a quick restart due to high ping spikes, but the game bugged, and it timed me out of the group. im wondering if i can get that part back?
friend had same issue
Welcome to the Lost Ark forum community as well. Thanks for letting us know about this.
Hello @Lostinthark welcome to the forums,
I am sorry to hear about your lost entry and therefore the reward based on getting locked out during a run but please bear in mind we do not provide re-entry tickets in cases not caused by a verified server crash or outage.
We’ve set up a system that will automatically reissue entries in scenarios caused by a verified server crash or outage within 48 hours. That is to say, if the system does not reissue your entry ticket automatically on this occasion, we will not be able to do so manually. You can read on how we handle these scenarios here.
Hope this helps and see you in Arkesia!