Random crashes with latest patch

Latest update is crap.
Never had a single crash since release, but since the patch yesterday i got quite a few.
Enter Chaos Dungeon … crash
Talk with questguy … crash
Run arround … crash

What happened to quality control?

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Amazon wtf?
Seems like there was a 50 MB update and the problem switched from random crashes to game not starting anymore at all.

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Hello Sicariuss,

I’m sorry you’re having issues launching Lost Ark since the latest patch.

I really appreciate you’re communicating to us about this issue.

For this issue you can follow this troubleshooting related with the third party program EasyAntiCheat that is linked within Lost Ark:

  1. Open Lost Ark in your Steam Library.
  2. Right click on Lost Ark’s list title and then Go to Settings < Manage < Browse Local Files.
  3. Open the EasyAntiCheat folder.
  4. Run as administrator EasyAntiCheat_Setup executable file.
  5. Make sure in the drop-down within EasyAntiCheat Service Setup Lost Ark or Current Game is the selected game.
  6. Press Repair Service.
  7. After this process verify Steam Integrity Check files:
    Steam Support :: Verify Integrity of Game Files
  8. Restart your Computer.

Also, please make sure the Internet Protocol Version 6 (tcp/ipv6) is disable:

  1. Open Windows settings.
  2. Go to your Network&Internet section.
  3. Click Change Adapter Settings.
  4. Right-click your connection (It can be either LAN or WIFI adapter) and go to Properties.
  5. Scroll down in the menu until you found the option Internet Protocol Version 6 (TCP/IPv6)
  6. Uncheck the box next to it and restart your computer.
  7. After this process verify Steam Integrity Check files:
    Steam Support :: Verify Integrity of Game Files
  8. Re-launch Lost Ark.

Please let us know as soon as possible if after these troubleshooting the problem persists.

Thanks for all your feedback and specially your patience. :man_mage: :small_blue_diamond:

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