I lost my 3x Cube today because game kicked me out! Pretty sure it’s nothing on my end. Any help for this? Maybe return my tickets?
Player Name: Zyldras
Server: Kazeros (SA)
Hello @JonesP73, welcome to the Lost Ark forums!
I’m sorry to know about that random disconnection during a Cube run.
The game has an automated system that detects disconnections during timed/ticketed events and re-grants entry tickets to players who were impacted by a game server-side issue, within 24/48 hours from the time of the disconnection. Keep in mind this will not cover local internet issues or other potential causes of disconnects.
Here’s more details about this: Update to Timed and Ticketed Content Lockouts
For assistance with anything else, let us know. Stay safe
i dced on a boss rush last week and i got my ticket within 24 hours back.
1 Like
Hi @newnewb12
Thanks for your reply!
I’m glad to know that after you dced on a boss rush you got the entry back 24 hours after.
Please let us know if you need help with something else!
Hope you have a nice day and see you in Arkesia! 