Rapport Thirain's Dream

Hello, I keep getting “You must complete the previous level of the Rapport Quest to have a conversation with this NPC”. When I try to click on “Thirain’s Dream”

But I have already finished “Thirain’s Conundrum”. I have done all quests possible in East Luterra. What am I missing?

I thought maybe it was because of my virtue stats but they are even higher then my alt… and my alt on another server had no problem doing the rapport quest… sigh