The process needs to check the logs since Valtan release, the hotfixes that required server maintenance also affected a lot of players and for whatever reason, only some of the hotfixes were reissued tickets.
imagine playing since release each day missing out on latest content loot, gear trans loot!
what does one like me conclude is the best solution to proceed further? yep quitting and not missing out. also imagine a game support not helping in times of need which is the whole purpose of it my decission depends on yours .
So my guildy, who was not even logged on at the time, got a re-entry ticket…
I still have not got one. When I submitted a ticket for this, they said it is an automated system and nothing they can do if I dont automatically get one…