Hi, I am trying to recover a deleted character from a few months ago. Character name was Bootylegz I believe. A striker on the NA-East Regulus Server. Thank you.
Hi @Bootylegs.
Hope you are doing well!
I would like to help you restore you character.
Please let me know that you are offline in order to complete the restoration.
I’ll be waiting for your confirmation!
Hello, I am offline now please proceed.
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Hi again @Bootylegs.
I’ve successfully restored the character Bootylegz.
You can launch the game now, if there is anything else I can help with, just let me know.
Thank you so much for your help. No other help is needed atm. Please close thread. 
1 Like
hello i cant delete one can help me
hello?
Hi @magekfor113.
Hope you’re doing good.
I’m sorry you can’t delete your character on Lost Ark Game, can you please tell me how are you trying to delete your character ? you didn’t press the option “Cancel Character Deletion” ?
i chose charatcer and type name but cant delete
i wanaa delete character name pushwar central europe kadan server
Hi, it’s been a while since I deleted a character and I would like to know if there is still a chance to recover it.
It’s a Bard by the name Voqia.
SA - Kazeros.
Hi again @magekfor113.
We cannot delete characters sadly, we don’t have the rights for it.
If it is a main character you first have to change the main character from one character to another, on the left of the screen when you have more than one character the option to do it comes out, after that you would have to wait 24 hours before changing the main character again.
To delete it, it selects it and an option to delete should appear, it gives it and it will send it to type the name of the character and after a few seconds it is deleted.
Hi @Kaltor,
Hope you’re good 
I would like to help you restore you character.
Please let me know that you are offline in order to complete the restoration.
I’ll be waiting for your confirmation!
I’m offline. xD
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i do all this but dont need delete what i do
Hi again @Kaltor.
I’ve successfully restored the character Voqia.
You can launch the game now, if there is anything else I can help with just let me know.
Stay safe
Thank you.
1 Like
If the character is level 10+ you should wait 24 hours.
Also if after that time you still can’t delete the character, please we like to take a closer look into this issue with you, when you have a chance, please use the link here to speak with our Customer Service team:
If I can help you with something else let me know.
Have a great rest of your day!