Recovery a Deleted Character?

can you restore a character I recently deleted?
because I lost my data clumsily

Character: Zorolost
Server: trixion central europe
level: 50
class: beserke warrior

I appreciate your help on this one!

Hello @nathan1.bernheim

Welcome to our Forums and Lost Ark community!!!

Thank you for contact us about the possibility to restore a character.

I was checking the character name provided and it’s not showing as deleted.

Can you please let me know if still need assistance?

Thank you in advance,

ok but I don’t have access to this character…
Thank you in advance,

Hi @nathan1.bernheim

Right now, Zorolost is active.

Can you please share a screenshoot for you character selection screen?

Should be 3 active characters.

Let me know and thank you in advance.

ah… ok… please wait because I’m in waiting line. I have 1500 left…please wait

just that that i think my character is deleted

Hi @nathan1.bernheim.

Thank you for the screenshoot. The character name provided Zorolost under Server: trixion central europe is not deleted. However, checking the image you provided, the name for that character is not related to the one provided under server: trixion central europe and Zorolostark does not have a character named Zorolost nor deleted.

In fact : Checking under Zorolost possible account, I don’t see deleted characters under that account and also the same for Zorolostark account.

Zorolost has 3 characters and are active.
Zorolostark has 2 characters and are active.

Can you please double check if you are using the right names/server combinations?

Thank you in advance.

thank you…
my account name is zorolost I have the proof
and in trixion and central EU

I just don’t understand why my character disappeared so I created zorolostark so I can play
thanks again

2nd image is my last screenshot then disappeared…

i lost my character since that day which i kicked out afer 1 h AFK
i cannont find my 3 character form that time
they aren t in my rooster i cannot select them

Hi @nathan1.bernheim.

Thank you for the information provided. For your case is going to be needed a Web ticket by going to Contact Us | Amazon Games

Please provide all the information requested on the web ticket form as well character name, server and world name you are and the link for this post.

Thank you for your support and patience as we work to get everyone to their new home in Arkesia.

1 Like

thank you for your help

1 Like

America East Nord
Serveur:Vykas (Could you switch to Avesta plz)
Name:Gexmarc (lv 23 i think)
Aprox suppresion Date 9-11 Feb

Thanks for your support

hello @Stander

I deleted my character from the beginning, but I lost special items that we got from the beginning of the game, could you please restore it?

name: Ürukhai
server: Agaton

tanks for atention.

Hello @fabioschiavetti.

Thank you for contact us in regard your character restoration.

I would like to let you know, I already reactivate the character.

In order to make it effective, please run a file check: Steam Support :: Verify Integrity of Game Files

After the step above:

  • Shut down the computer completely. Turn it on, then run the Steam client as administrator and try the game again.

Thank you for your support and patience as we work to get everyone to their new home in Arkesia.

Best regards.

Hello @gex-marc.

Welcome to our Forums and Lost Ark Community!!!

Hope you are great today. Thank you for contact us. I would like to know if you want to reactivate Gexmarc, Warrior. This is a level one character and it doesn’t have level 23.

Please let me know and thank you in advance.

Hi can i get a character recovery plz.

Server is West named Rohendel

Active Character: Zamnaslan

can you recover the 2 other characters that were deleted on this server. One was a lancer named Zamna. the second was a artellerist but i forgot the name. Thank you

Hello @Zamna!

First at all welcome to our forum community!

Your characters are back online!

Please check and let me know if there is anything else I may be helpful with :smiley:

Hey, would it be possible to recover some deleted characters as well?

The server is EU Central- Slen

Active Characters- Springfae and Faeriex

Deleted Characters- Sorcerex and 2 more I don’t recall the name

Hi @lostmoonman Welcome to the Forum! :lion:

I hope you’re doing great today!

I already restored your characters so please restart the game and let me know if it works! :man_mage:

1 Like

It did,thanks for the quick help! :smile:

1 Like