Refund Galatur Issues

[Mental]

cant use my main, cant progress or do anything… and it’s entirely your fault, Where to request refund?

[Mooneysong]

same issue here man, idk why my paladin is my only unloggable character

[Seawolf]

Please check out News Post on this topics to find the steps you can take to resolve this issue.

Galatur Account Issues

If you are experiencing issues with your account missing the main story quest or other missing things as a result of the downtime please submit a support ticket and provide your character name, explain you were on the Galatur server, and outline what is missing from your account. The team will verify the info and will try to help restoring the missing things. Contact Us | Amazon Games If an agent gives you a weird answer like directing you to the forums or telling you to submit a report in-gam…