Region Unavailable and I am stuck in the South America region

When I try to log into the game after being away for a while my account seems to be locked to South America. This is strange since I live in Canada and play in the East North America region.

  • ISP: Distributel
  • Server: I can’t remember
  • Region: East North America
  • Character Name: Dami or odubdami
  • IP Address: 37.19.213.250

Any help here would be greatly appreciated.

I’ll move your post over to the game support section of the forums for better visibility.