Reset my Abyss Dungeon lockout

i loged out to verify the integrity of the game but i’m still locked and i also had to w8 fro 10k ppls in queue. can you please unlock the abyssal dungeon

Eu -
Server -Neria
character- Miuras

I have the same problem. Need a reset for Sea of Indolence please.

Region: EU
Server: Kadan
Character: Balaur

Hi everyone,

same problem for me.
I could start the run, but while in the loading screen, the bar just reloaded again and I found myself in town again, kicked from the instance.

Gate of Paradise - Tranquil Karkosa
Region: EU
Server: Kadan
IGN: Leda

@edit: sent a ticket, recieved the same answer given by Helianthus. Made the Verify Integrity of game files. Nothing happened. Still blocked for me

Hey,

same problem,

Gate of Paradise - Sea of Indolence
Region: EU
Server: Kadan
Character: Undiisputed

Hey everyone,

Same issue,
Ancent Elveria - Demon beast canyon
Region - EU central
Server Kandan - Kadan
IGN - Eripompom

Hi just had the same issue,

Phantom Palace - Hildebrandt Palace
Region - US West
Server - Rohendel
IGN - Kadrek

Same issue,
Gate of Paradise: Tranquil Karkosa
Region - EU central
Server - Neria
IGN - Inzeiontwo

Same issue,
Gate of Paradise: Sea of Indolence (First 1)
Region - EU central
Server - Neria
IGN - Synonym

After a live chat whit amazon support and a mail received in real life mail box look like they are not able to do anithing manually. So for solve the bug have to wait till the next reset loosing a week. This because amazon is not ready to be a publisher or developer and the server status is really a pain and the support can’t basically put hand in game. It’s not just the abyssal dungeon it’s boss rush and cube also. image loosing the ticket cause of the server as it occour.

Log out of the game.
-Perform steam integrity check-
[Steam Support :: Verify Integrity of Game Files
-Log into the game.

Nothing happen!! It’s just the call center basic manual like fastweb wo say to you to reset the modem and the phone call falls but if someone has solved it I’ll take it back

They should remove the weekly entrance limit and only keep the gold limit instead.

they should be just prepared for a copy pasted game all european w8ing from 2019 !!

Hello, Everybody!

I completely understand how you feel about this.

I just want to share an update regarding this particular situation:

I apologize for the mix-up, but we are working hard to prevent this from happening again.

Same happened to me with “Sea of Indolence”.
Region: EU Central
Server: Sirius
IGN: Lockn

That is terrible. I saw others got reset tickets, but the rest of us…just lose out on dungeons? This bug has cost me 3 dungeons, since it locked me on sea of indolence, yet I cannot progress

Same issue with 2 char
Region: EU Central
Server: Thirain
IGN: Shuqu blocked Tranquil Karkosa and rest
IGN: Nickere blocked Phantom Palace and rest

Same issue

Region : US EAST
Server : AZENA
IGN : Chamm

Sea of indolence blocked

man yall EU hommies have some rough times. Feel for yall.

I was locked out as well due to a server disconnect.

Region: US East
Server: Una
IGN: Blendiekat

IGN: Doux
Server: Regulus
Region: US-EAST
I got kicked out earlier tonight due to really bad server lag locking me out of my abyss raid.

Sea of Indolence,loaded it immediatly got kicked, no rewards, entry got used up
Region: EU Central
Server: Kadan
Name:Kpdj