I loaded a setup and changed it a little bit and when I go to the reskin menu I see this:
but when I get into the game the face is completely different
how can I fix it and if I can’t can I get a refund for the ticket I used?
Hey there @itaylostark1994, welcome to the Lost Ark forums!
I’m sorry to know what happened when you used the re-skin ticket.
Due to the nature of your request, you need to contact us via support ticket so your case can be escalated and further reviewed.
If there’s anything else I can do to help let me know. Stay safe!
Thanks I sent a ticket and hopefully they can help me out.
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