Hi dear support,
I used 800 crystals to buy a reskin ticket. But after applying the change th character went back to it’s old looks.
how can this issue be solved?
Edit:
Region - EU central
Server - Antares
Char - Gunmukk
Edit2:
actually the issue changed a bit. So when not wearing headgear I get the correct skin. But when I put headgear on / make it visible, then it reverts to the old hairstyle (hair style is the only thing i changed with the ticket)
Thanks & best regards
Mukk