Restore character deleted with skin

character deleted without realizing she was wearing a skin, any way to recover character or skin

deleted character name: Mëtra
EU west server: Kadan

Hello @evilNEO76,

Welcome to the forums. :bouquet:

Please allow me 5 minutes to do the same.

Thanks you!

Hello @evilNEO76,

Can you please check and provide me the right details about your Character Region and level?

Also please make a slot available for us to restore the character of yours.

Will wait for your reply.

deleted character name: Mëtra
region: central europe
server: Kadan
Level: 1 I suppose, it was a new character just to try the skin
right now i dont have a free character slot because the one i am trying to delete have a cooldown to delete, can i wait till tomorrow to do the process or what options do i have?

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Hello @evilNEO76,

Thank you for your reply.

You need not to worry, just let me know the moment you have a free character slot.

Then I’ll go ahead and help you restore the character.

Hope this helps. :magic_wand:

hello again @HAWK_EYES , i already have the free character slot

Hello there @evilNEO76,

I’m here to continue the restore process for you, I can see that you have 2 deleted characters with that name, you have a Shadowhunter and Arcanist, which one do you want restored?

I’ll be waiting on your response!

:dragon:

restore the arcanist please : )

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Understood @evilNEO76,

Allow me a moment to restore that character for you! :smiley:

Remember to be offline for me to restore it!

:dragon:

ok, im offline, and thanks

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All done @evilNEO76,

I have restored your character, next time you log in let me know if everything is alright!

Have fun in Arkesia!

:dragon:

2 Likes

my character and skin are back and everything is alright, thank you so much

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