Returning to game, founders skins all gone

See title. I’ve returned to the game after a long hiatus and logged in and saw all my characters premium founders skins are gone, nowhere to be found. Did they go into a different storage area?

Hi @artemy.

Welcome to the Lost Ark Forums, hope you’re great :raised_hands:

I’m sorry your founders skins are gone; just to make sure there’s only one founder skin woodsman apparel; if the skin isn’t there, if you didn’t do so, please follow these steps in order to help you:

  • Check the skin inventory which can be accessed by right-clicking any armor piece.
  • Verify Integrity of Game Files:

Steam Support :: Verify Integrity of Game Files

After that If the skin are not there still; we like to take a closer look into this issue with you, when you have a chance, please use the link here to speak with our Customer Service team:

Contact Us | Amazon Games

Also please make sure you send this link to the agent so we can help you to investigate this issue, also give them all the information needed. And please let me know how was it!

Stay Safe! :sunny:

Sorry, I meant my platinum founders skins

1 Like

Hi again @artemy.

Thank you for provide this information so far, in this case as mentioned before, when you have a chance please use the link to speak with our Customer Support to take a look into this skin issue with you, also please let me know how was it!

:sunny: