Reward from friend archivement gone

I got this archivement today and claimed the 1000 crystals from storage, but they have not been credited to me, and have tried relogging the character.

Hi @Kristensen :man_mage:

I’m so sorry that you didn’t get the 1000 crystals from the storage, this sounds very frustrating

Let’s try to verify the game files to see if that helps with the storage issue:

  • Restart your computer and launch steam
  • Right click the game in your Library, or click the gear icon from the game’s Library page on the far right.
  • Select properties
  • Local files
  • Steam will verify the game’s files.

If you still didn’t get the credit of the achievement, then i suggest that you contact Amazon Games Customer Service so we can escalate the issue:

Have a great day! :dragon:

None of your suggestions worked, but would also have been surprised if it did, as this should be server side, so nobody can cheat with crystals…

But thanks for the link to where I could escalate the issue, could not find it anywhere, hence the post here.