Roster storage completely disappeared

I placed chests in my roster storage for an alt character. Mainly honing material giving chests. The stuff was in my storage before the last update.

Hello @t.t934 , welcome to our forums!

I’m sorry to hear about this issue with your game, before we start working on a solution I wanna know if you have done any sort of troubleshooting so I can take that into consideration?

I’ll be waiting!


I did not do anything yet, I thinking about using VPN made this problem, but strongly doubt it, same account, same device, don’t know how it works in the end the though

Understood, while I continue to research for a solution please try this:

  • Please verify the integrity of game with this:

And let me know if that changes anything!