Roxx Help - Queue Time and New Servers

Could some staff member explain to us, what is the impact of the new servers in the most populated server?.
I mean, adding a new server, will make them decrease the time in queue?, if not, What is the solution?, Can all progress (characters, gears, lvl, etc) be transfered to another server with no queue ?

My intention is as simple as arrive at home from work, power my pc on, open the game, select a server with nice guilds (not a empty server) and play. Nothing more, nothing less.

Please let me know if it is possible and when if you have the information.

Thank you in advance.
Have a great day.