Royal Crystal Purchase Failed

Hello, did the update break the cash shop can anyone confirm?

I purchased 12k Royal Crystals and everything was working fine, on my second Royal Crystal purchase, I got the message “Purchase Failed”.

I know that I have not reached the daily limit, and this is the first time I’ve experienced this issue. Perhaps there is a weekly hidden limit?. Could any CMs investigate please. Thank you.

Hello @ikarty ,

Greetings! :handshake:

I hope you are doing well! :smiley:

You can refer to the link below for troubleshooting the “Purchase Failed” error-

I hope this helps!

Cheers! :sunflower: :magic_wand:

whats the weekly limit?