Royal crystals gone using bifrost teleport

[Howlitzer]

So i encountered a wierd bug of some sort where my royal crystals got charged for using the bifrost teleport system it was supposed to just use 20 blue crystals instead because i had a cooldown period but it charged 7000 royal crystals and 20 normal blue crystals whats up with that customer support seems to be completely oblivious and keeps giving me the standard answers do an integrity check and triport teleport is free because crystaline aura but i DID NOT use triport teleport but BIFROST so what now im lost no idea how this is going to get resolved

[Kalgator]

i have same problem

Bifrost me ha eliminado todos los cristales reales

Buenas tardes, al utilizar el guardado del sistema de bifrost cuando lo tenía en enfriamiento, me ha salido un cartel de que me costaría 50 cristales morados, he aceptado y en el chat me ha salido que he gastado 4200 cristales reales (la moneda de pago del juego) [Na1oOpy] [RFl2vcP] He comprobado en el cambiador de monedas ya que la tienda está en mantenimiento y efectivamente me ha eliminado todas mis cristales reales [Eoj132h] El nombre de mi personaje es Kalgator, en el servidor Wei, y…

i up your post

[AzzUK]

Accidentally payed 50 blue crystals to save a location using the Bifrost and it also said it had taken 9,900 royal crystals.

I still have the crystals when I checked the store but we’ll see if that changes tomorrow.

[sickpuppies]

Any update here? Just had the same bug with 3000 Royals.

[classicmix50bags]

The RC gets refunded when you open F4 shop. Not a big deal. They won’t care.

[Centeotl]

Do you still need help, sickpuppies?

[sickpuppies]

Would be cool if this bug would be fixed, but I’m good thanks for asking

@Centeotl

[Centeotl]

Sorry to hear you’re still having this issue. I’ll send this up to the development team ASAP.