Hi! I was attempting to add an additional character slot and clicked “Character Slot Extension” (I had already added a few slots yesterday without issues) but after receiving the “You need a Character Slot Extension Ticket” message and pressing “Ok” on both prompts, I did not receive a character slot but instead received an “Appearance Customization Ticket”.
I went into the store on a character and selected the Character Slot Extension there and was able to acquire another slot just fine, however now I have a Reskin ticket that I don’t plan to use.
I know most threads say “no refund” when pointing out confusion on item descriptions, but is there anyway to remove the Reskin ticket and add a Character Slot Extension as I saw no warnings this error would occur until after the currency was deducted (both prompts read “Character Slot Extension Ticket”.)
Thank you for any insight on this bug/potential fixes.