I have this error like all these other people.
What DID NOT worked for me:
turn pc on and off again
verify game files
set time zone auto
router hard reset
I hope anyone can advice for more.
I have three accounts and all of them have the same problem.
have tried without success IP V6 “hotfix”
This problem however it’s on their side. Their amazing bot banning machine hit random accounts and the problem is dated back in 2012. Thats how we are hading to 10K players while they promise us Akkan.
I contacted support yesterday about this issue and explained that I tried all the “hot fixes” found on google and the lost ark support forum and emailed my DXDIAG to them and he escalated my support ticket to the technical team.
I received another email that simply said “Don’t use a VPN” when I explained to the PREVIOUS AGENT THAT I WASN’T USING A VPN!!! I live in America on AMERICAN servers. Why the heck would I need a VPN? I live in East coast on west coast server because my friends are on west coast server. AND LAST TIME I CHECKED THAT’S NOT ILLEGAL! There is no other game that I have EVER played that has had issues like this.
I have no faith in Amazon Games. I have no faith in the lost ark support. I have been an amazon customer, prime member, for years and years and I am about to uninstall this game and cancel all services due to the email I received that did NOT fix my problem.
I’ll try the BETA thing later today after work but I am livid. Your support team is incompetent and absolutely rude and inconsiderate. I imagine they are teenagers who don’t even have a degree. I’m going to tell everyone I know to never play Amazon Games and I sure as heck am never going to play another amazon game.