Server Que gets Stuck

I’ve been encountering a bug where I’ll be qued for and the que continues to go down but suddenly it just gets stuck at a random point to where I’m forced to shut the game.
Its happened to me twice today as well as once yesterday, its a little frustrating as I’ve spent around 5 hours in que total today (not including the time spent trying to log on with the 10027 error).

Has anyone else encountered this issue or is it just purely on my end?
I’ve tried a reinstall and my connection has been solid all day but I have been tabbed into other games and gone afk during the time to do other things does the game detect if its running in background or no input has been put in?