Hi there - I know there are a number of threads on the topics of server queues and the presumable cause: the bots that are rampant across servers. I wanted to add my own voice to this and say it is very difficult to justify continuing to play this game if I have to plan when I want to login an hour or more in advance to be sure I can boot up my PC and start sitting in the queue. Sometimes I get right in, sometimes I have to wait an hour - and it doesn’t seem to have a rhyme or reason as to what times are a mess and which are not.
Because if i don’t plan, I often can’t even play when the queues are bad, which is becoming more frequent. This morning on Akkan (US West), there is a 6000 queue at 8am on a Friday. I somehow doubt this is peak gaming time for real humans.
I literally just had a mate message me this morning on Discord who I’d been urging to get back into the game after stopping a month or two ago and his message was this (paraphrasing): “I tried to check out Lost Ark again today and my server has a 7k person queue. This is crazy - Tried to play a little but wasn’t able”. That cannot be good for the health of the game long term.
Please find a way to address the bot problem and soon. I am losing patience and I really enjoy many aspects of this game; and as you can see above many folks who have already left probably aren’t going to feel compelled to come back if they can’t even login.