Whenever I am unable to get into the game I always think to go to the server status page Server Status | Lost Ark - Free to Play MMO Action RPG
to see if the servers are up and working, or if there is an issue.
The issue is that whenever the servers are in maintenance this page does not work or the regions selections are empty. Am I missing something or does this not make sense to others aswell?
If empty the servers are completely off the grid while they do their database backups etc.
When you seem them in maintenance mode after that , they are restarting rebuilding the database etc.
I still think this is not a great way of telling the user what is happening.
There could maybe then be a message to say that servers are offline instead of just nothing and no notification aside from checking twitter, especially when they have a dedicated page for this?