Setting a bifrost just stripped my account of all my royal crystals and blue crystals

Hello @knaea1717 ,

Welcome to the forums! :gem:

I am sorry to know about the issue with the crystals. According to several discussions by our fellow community members, the use of F4 (shop) should reflect the current amount of crystals available on your account. Kindly take a look.

Also please verify the game files and re-launch the game, then recheck the amount of crystals still available in the account.

Let me know if issue persists with your in game name and server, so that I can look into this further,


Kindly raise a webticket with amount of extra crystals consumed while setting up bifrost.

Thank you!.