Shadespire Tower - MISSING REWARDS

Completed Shadespire tower for the first time up until floor 25 in a single run.

Exited tower normally but did not receive the rewards in my inventory, and they are not in pet storage, roster storage or in any of the mail options (standard, pet, NPC).

Had the Shadow’s Mark roster quest active - as I completed floors it updated to display 24 floors were done but no tower rewards were received.

Please fix this.

I had this exact same experience. Did you get any fix yet?