With new patch, new honing demand to +25, bots are getting out of control again on all NA west servers. The queues are simply discouraging and preventing legit players to play. I understand bot issues are hard to solve, but like what you did compensating player with coin of courage, you can run a DB query to see players with +25 weapon and level 10 gems on all NA west servers to validate their transactions. It can be as simple as checking royal crystal history. If no preventative measure is taken, more players will go for +25 weapon via RMT hence the queue will get even more worse and eventually making people stop log in.