So game kicked me i lost me enterance ticket boss rush

so game kicked me i lost me enterance ticket boss rush, can i get back my ticket please ?
i got no reward cant even start or play but my ticket is gone.

Blussum
ANTARES

Hello @Antaresdd,

Thank you for taking the time to reach out to us, I’m so sorry to hear that you were disconnected during the boss rush.

Unfortunately, we don’t have a way to re-grant daily or weekly entries to content at this time.

I apologize for the inconvenience.

Have a nice day! :mage:

Sir, i didnt disconnected. Your game bug kicked me.
So, its not my fault

Thanks for replying,

I understand, I apologize for the inconvenience this caused you. As I mentioned we are not able to give you the access back. This was caused due to a connection issue with the server.

Please check this to make sure this doesn’t happen again:

Have a wonderful day! :mage: