As in the title - I have sent an irl friend living with me 24k gold, so they could hone to 1370 (They just made an account, bought the punika pass). Since I didn’t want them to miss out on the hyper express, I mailed them 24k gold and honing mats, so they could get their first 1370, so we can do Yohos, Argos etc.
I did all of that, they were able to get 2 1370s actually and spent money on the growth packs. In the end I received most of my mats back via mail. I carried them through Argos and Oreha on both characters, so their Gold was like 34000. As a form of gratitude, they sent me the 24k gold back, and the 10k on top for the inconvenience. Now I get to learn that my account got a penalty? the 34k gold was taken away by AGS and they won’t reply to my tickets anymore, claiming I bought gold?
I spent money legitimately since day one. Thousands of Euros in total. Why would I send all these mats and gold to the claimed third party seller by AGS? The person legit uses the same IP as me. I have carried them through Yohos and other content, have them on my friends list, where is this claim coming from? I understand why this might have triggered their system, since its a newly created account with a super low roster level, but this is beyond crazy and upsetting.