Still cant play my main due to this bug

its the 6th day now and i still cant play my Main Character sometimes cause i keep getting instant disconnects for no reason since the Vykas Patch and there is nothing wrong with my connection while i can play freely on my Alts, and it seems thats no one can reply with a solution i contacted the Amazon games live chat and they told me it would take days or weeks due to the traffic they having at the moment so am i suppose to just drop my main character i never had this issue before the patch and i dont know why its only on my main character @Roxx @Kagami