Stuck at loadscreen of Haiger's Manor

My chatacter Ajex on Kaden is stuck on this load screen.
I can’t play the game at all.
Could you please un-stuck me :frowning_face:

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Welcome to the community, ajex. Sorry it had to be under these circumstances!

I’ve moved this to the support section as our support agents have the ability to unstuck your character.

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It’s been 24 hours and still no fix for this. We need transparency and communication, you posted the notice yesterday and no updates today? We need something, we can’t progress in the game due to this bug, this is considered game breaking.

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Hello @ajex, Welcome to the Lost Ark forums!

We understand the issue that all of you are experiencing and we are aware of it, if you are stuck and can’t seem to recover from the loading screen please reach out the Support team via web ticket and we will work to unstuck your character manually, please be patient while we work on solving this issue.

Further updates will be given in this post only: [Notice] Haiger's Manor and Rielvarr Ruins endless loading screens.

I hope the information helps you solve this, stay safe!