Stuck in black screen

Hello, when i start Abyss Dungeon Sea of Indolence i get black screen after loading screen and first cinematic. Happened twice in row except the first time i got the black screen after defeating first boss. The only thing i could think of is ALT + F4.

When i try to load the game again it says it’s loading Sea of Indolence but it never does. It gets stuck in loading screen and then crashes.

After my team defeated the raid i got rewards but only on my first run last week. The run where i killed the first boss with my team.

Second run i didnt get any rewards. I didnt even get to play the dungeon.

PS: It burned my one week try on both runs.

Hello @JasonMonaco!

I am sorry that you’re having issues with the Abyss Dungeon, for the black screen after the cinematic I would recommend to follow the steps in this Troubleshooting guide, For the constant crash after selecting the character it would seem your character is stuck, it would be better to reach us directly so we can pull your character and move it somewhere else so that crash gets fixed:

Hope this helps! :sheep: