Stuck in loading screen Ealyn’s rapport mission

[Helianthus]

Hello @Camiar ,

Greetings and welcome to the forums!

I am working on this and will edit this post as soon as I move your character.

Kindly log out of the game for me to action this.

Thank you.

EDIT -

I have moved your character, kindly verify game files and re-log in.

I hope this helps!

[Camiar]

Thank you @Helianthus I can login now.

[dashgoor]

I am stucked as well on loading screen doing this rapport quest.

Europe Central: Asta
Char: Xantosch
Level: 54

Please reallocate

[Firus]

Welcome to our forums @dashgoor, it’s wonderful give you a warm welcome : 3

My apologies to hear you are stuck, let me take a look into this. Please keep the game close for a few minutes

I’ll be right back

Regards.

---

The character Xantosch (@dashgoor) has been relocted to a safe zone, you can launch the game now and check the character status.

Cheers

[dashgoor]

Thanks a lot for the super fast support! Guess I’ll stay away from this quest till its fixed…

[jwroblewski78]

I verified all game files and ran Steam as the Administrator and got stuck again.

NA-East
Aldebarran
Tatttiana

Won’t be attempting this quest til I see a post on its fix. Please move me to Prideholm when you can. Thanks.

[Firus]

Working on it @jwroblewski78!

Please keep the game close for a few minutes while I’m relocating the char,

Thanks for your patience! : D

---

I’ve relocated the character Tatttiana @jwroblewski78, really hope this helps!

Anything else we are a tag of distance ;3

[Hollowy]

my character is also stuck…

can u just fix it pls?

Name: Hollowy
Region: EU-Central
Server: Thirain
Class: Paladin
Level: 52

[Firus]

Hi @Hollowy!

My apologies to hear you are experiencing the character stuck issue. Let me take a look into this.
Please close the game and let me know when it’s close to relocate the char to a safe zone.

Best regards

---

I’ve relocated the character @Hollowy, you can launch the game now!

Anything else you need we are a tag of distance,

Cheers.

[NeOz]

Quest is still not fixed even with the hotfix…

My main on EU Central Kadan - Numagor got stuck like the other time , not even showing the loading screen , the game just stopped working totally .

Can you unstuck me please ?

Thank you on advance

[GoHi]

@NeOz , Thank you for reaching out with your concerns.
I am working on it, meanwhile you can turn your character ‘’offline’‘ . I will edit this post when it is done.

EDIT:

It is done.
Your character should be unstuck.
Please check and run steam files,
Steam Support :: Verify Integrity of Game Files
before you open the game again.

Have a safe Trip in Arkesia

[coid]

PSA for people scared to do this quest, it’s fixed (I just completed it) - however, you MUST RESTART STEAM BEFORE DOING IT TO ENSURE THE LATEST PATCH IS APPLIED.

I was waiting for server to come up without restarting Steam first and it crashed my game. After restarting steam and the update being applied I was able to complete the quest and my character was not stuck inside the instance.

[NeOz]

i applied the patch too and got stuck , so something is not adding up ?

[GoHi]

@NeOz

Would you like if I move your character again?

[NeOz]

I will try to do it , I’ll inform you if I get stuck

[GoHi]

@NeOz
Ok sounds good, try to do it. Do not hesitate to write us again if something happens.

Cheers!

[NeOz]

yeah , it’s fixed now . Just completed it

[GoHi]

@NeOz

That is good to read.
Anything else we can do for you please let us know!

[1592779191]

stuck in the loading interface .plz take me out . name: Zixiaoqaq server: valtan region: us west

[Lyon]

Hi @1592779191

I hope you’re doing great and I’m sorry that your character is stuck in the loading screen.

I moved your character back to Prideholme but please before opening the game let’s check the Steam files and let me know if it works!

Steam Support :: Verify Integrity of Game Files

Safe travels in Arkesia!