Stuck in loading screen ( Haiger's Manor)

Game Support English Support
5

Hello, sorry for asking but same problem here, please help

Character: Morddoc
Server: Calvassus
Stuck loading into Rielvarr ruins

1 Like
6

Hi @nosfe and @mOrdoc :lion:

I hope both of you are having a great day and I already moved your characters back to Prideholme but please let’s avoid that location (Haiger’s Manor) for now until we release more information of this issue.

I hope this helps! :mage:

1 Like
7

HI, I confirm you I landed safe and sound at Prideholme. :smiling_face_with_three_hearts:
Thank you very much, I am going to sail and not touch land until patch is released, just in case… :crazy_face:

1 Like
8

I’m facing the same issue.

Character : Drakan
Region : South America,
Server : Kazeros.

1 Like
9

@nosfe You’re more than welcome! :lion: If you need anything else please let me know! :sparkles:

@drakanjm I moved your character back to Prideholme but please let’s avoid that location (Haiger’s Manor) for now until we check this issue.

2 Likes
10

Thanks you! All working now! I’ll avoid Haiger’s Manor till it got fixed.

11

Same problem here=/

Character: Xorthos
Server: Calvasus EU-Central

Cant load in…

12

Same Problem

Char: Chavix
Server: Thirain - EUC

13

Same thing here :slight_smile:

Char: Troubleclef
Avesta - NA East

14

Stuck in the Loading Screen of South Vern, when entering Haiger’s Manor.

Character Name: Exaris
Server: Moon Keep EU West

Appreciate the help please

15

same problem

Character Name: Zirkkan
Server: Asta - EUC

16

Hi :slight_smile: Same problem.
Character name: Prankulous
Server: Akkan NA West

Thank you in advance.

17

Hello, please help my first char stuc in loding Rielvar ruins

Server Beatrice Europe Central
Character Valkiriaal

18

Hi! Same problem here.
Character name: Scathala
Server: Calvasus Europe Central

19

hii lyon can u help me i got stuck on haiger loading screen

20

Have the same problem, I would appreciate any help

Character: Tocia
Server: Procyon
Region: EU central

21

Stuck as well

Character: Peew
NA East - Una

22

Character Name: pecahkepalakau
Region: western europe
Server: rethramis

Appreciate the help please

23

Character Name: Pecahkepalakau
Region: western europe
Server: rethramis

Appreciate the help please

24

Hello Seekers! :lion:

I hope everyone is having a great day and I’m sorry that you folks experience this issue with the game.

As many of you know we’re experiencing issues with some players getting stuck in the game:

We understand the issue that all of you are experiencing and we are aware of it, if you are stuck and can’t seem to recover from the loading screen please reach out the Support team via web ticket:

We will work to unstuck your character manually, please be patient while we work on solving this issue. :hammer_and_wrench: