Stuck loading Scenario

My Destroyer is stuck on loading screen South Vern Scenario Haiger’s Manor.

Yesterday i started running South Vern when loading Haiger’s Manor the loading screen got stuck and will not load. i closed the game serval times to try and reset but every time the game starts at this loading screen but will not allow it to open.
This was left for the day and i have retried tonight but this is still stuck.
My destroyer is now unplayable due to this bug.
please can this be resolved.

Oh no! Unfortunate that your character is stuck :confused:

Our support team can get your destroyer out of this mess, I’ll move the section to the support section for you, please give them your character and your server so they can move them.

Thank you my Character name is Betaraybob

server EU west Shadespire

Hey there @pacman00001, Welcome to the Lost Ark forums!

We understand the issue that all of you are experiencing and we are aware of it, if you are stuck and can’t seem to recover from the loading screen please reach out the Support team via web ticket and we will work to unstuck your character manually, please be patient while we work on solving this issue.

Further updates will be given in this post only: [Notice] Haiger's Manor and Rielvarr Ruins endless loading screens.

I hope the information helps you solve this, stay safe!