Stuck on loading screen 75% then error message and crash

All my characters are stuck on 75% loading screen and receive an error message after 5-10 minutes then game closes down.

Have tried file verification in Steam, but nothing works. Are now permanently locked out of Lost Ark until this issue is fixed.

Character name no. 1 - Sentinal

Character name no. 2 - Vengeancefury
Server: Stonehearth (EU West)

I’m stuck as well.
Server: Tortoyk (EU West)
Character name: Postrocker

Area: Was at Glacier Isle and entering Open Seas, then loading screen got stuck at around 70%

Same here.
Stuck at 75% loading screen

Name : Morygan
Server : Moonkeep

I was stuck for a while as well. Sometimes the game crashed by itself, and some times I just closed it to try a different method.
Restarted steam didn’t work, restarting computer didn’t work.
Tried on 4 different characters.

When I finally did get back into the character that intially had the problem, I got errorcode “Cannot connect to the server. Exiting the game. [G0x9-SPELPWP1P2NT]”.

Same, sits on loading for all my characters for 5 minutes, then crashes with G0x9-SPELPWP1P2NT error.

Server: Stonehearth (EU West)

Characters: Talysta / Talista / Talston

Same ISP / IP as I used less than 12 hours earlier, (before the update.)

hEy GuIsE mInE iS sTuCk On 78%

Same.

Skrillius
Moonkeep (EUW)

there is the answer for you questions

Same here.

Stuck on loading screen (75%) for about 5 min, then game crashes with no error message.

Characters - Speltmuffin, Ryemuffin
Server - Shadespire EU WEST

Greetings @ronnyheimseter and everyone else!

I’m sorry you’re having these issues with the servers.

This and similar issues have been escalated to our devs, and they’re stated as general issues. These issues are currently being solved with a server restart and maintenance.

You can see the official communication from: Servers Maintenance | Lost Ark

Also, here’s the actual Server Status in Lost Ark

We appreciate your patience, have a good one! :bird: